Security steps you can take
Basic steps recommended by public bodies. You don't have to do everything at once — start with what you can.
Keep your operating system and apps up to date
Install updates soon after they arrive. Turning on automatic updates helps you not miss them.
Based on: National Police Agency of Japan: Basic security measures (Japanese) / CISA: Secure Our World tip sheet
Use long passwords, different for each service
Change default passwords and use long passwords that are hard to guess, a different one for each service. A password manager can store them safely (CISA).
Based on: National Police Agency of Japan: Basic security measures (Japanese) / CISA: Secure Our World tip sheet
Turn on two-factor (multi-factor) authentication
This checks it is really you with something in addition to your password, such as a code sent to your phone. Turn it on wherever it is offered.
Based on: National Police Agency of Japan: Basic security measures (Japanese) / CISA: Secure Our World tip sheet
Be careful with suspicious emails, texts and links
Do not respond to alarming messages or offers that seem too good to be true; report and delete suspicious ones.
Based on: CISA: Secure Our World tip sheet
Use security software and keep it updated
Install antivirus software and keep its definition files up to date.
Based on: National Police Agency of Japan: Basic security measures (Japanese)
Back up important data
Keeping copies of photos and documents somewhere else makes it easier to recover after a breakdown or an attack.
Based on: UK NCSC, "Backing up your data" (Small organisations guide)
Use login alerts and login history
If a service can alert you to logins from an unusual time or place, or show your login history, turn these on. They help you notice a hijacked account early.
Source: National Police Agency of Japan, "Basic security measures" (Japanese)
Use passkeys where a service offers them
A passkey lets you log in with a key kept on your phone or computer instead of a password. Each site gets its own key, so it helps stop phishing (being tricked into logging in to a fake site), and there is nothing to remember.
When shopping and paying online
Go to the shop by typing or searching for its address yourself, not through links in messages. For one-off purchases, use guest checkout and don't let your browser remember your payment details. The UK NCSC advises never paying by direct bank transfer and using a credit card or another protected method where you can.
If you think a password has leaked
First, find out what was leaked from the service's own notice or official website. If a password leaked, change it on that service straight away to a long, complex one, and also change it on any other service where you reused it. If you can't log in, contact the service. If card details leaked, ask your card company to check for unauthorised use and about stopping or reissuing the card. Don't open links in unexpected emails or text messages.
Sources: IPA (Japan), "What to do when your personal information has leaked" (26 October 2026, Japanese); National Police Agency of Japan, "Basic security measures" (Japanese)
If you think you have been affected
- Japan: National Police Agency cybercrime consultation (Japanese) / IPA (Information-technology Promotion Agency) information security (Japanese) / for shopping or contract trouble, Consumer Hotline 188 (Japanese)
- United States: CISA guidance for individuals and families (for where to report, please check with your local police or authorities)
- United Kingdom: Report a scam website to the NCSC
- Other countries: on the globe, choose the IT security tab and select your country to see its cybersecurity agencies at the bottom.
About this page
This page covers only ways to protect yourself, not how attacks are carried out. The source pages were checked on 25, 27 and 28 October 2026. Please check each public body's pages for the latest information. This site never asks for personal information, passwords or money.